CERN Users' Office
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About us Newcomers Guide Check-In Procedure Change of Status from 'Paid' or 'Partially' status to User Termination Life in Geneva   France Sources of Information Support Services Emergencies FAQ's ACCU Physics Institutions In Member States   Grey Book News Links	Welcome to CERN Users' Office webpage Users' Office Location Opening Hours: Monday, Tuesday, Thursday, Friday : 08h30 – 12h30 Monday to Friday: 14h00 – 16h00 Closed Wednesday mornings and on official holidays The Users' Office will be closed on Thursday 3rd December at 12 a.m. and afternoon. It is strongly recommended that you get as much information as possible before coming to CERN. Before You Arrive User To-Do List Read the Newcomers Guide Find an accomodation (Strongly advised): Check Life in Geneva - France CERN Housing Service for short term accommodation Get informed about Schools and Education: Check Life in Geneva - France Check with the Installation Service about removals and importation formalities of vehicles, furniture and personal effects Make sure to provide the following documents : For the user For the family if accompanying Visa (if necessary): Visa Requirement and Procedure for Switzerland and France Steps ot obtain a Visa before coming to CERN *Proof of Insurance A medical fitness certificate *Proof of employment/enrolment with your Institute/University Official Passport Visa (if necessary): Visa Requirement and Procedure for Switzerland and France *Copy of your marriage certificate *Copies of children's birth certificates Official Passport *Official translation into English, German, French, Italian or Spanish. If translation needed please contact your national embassy/consulate or the Official translation service of Geneva   Upon Arrival See details in the Check-In Procedure
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