Welcome to the Users' Office

CERN Users' Office

About us
Newcomers Guide
Check-In Procedure
Change of Status from 'Paid' or 'Partially' status to User
Termination
Life in	Geneva
	France
Sources of Information
Experiment Secretariats
UPAS (Unpaid Ass.) Contacts
Support Services
Emergencies
FAQ's
ACCU
Physics Institutions	In Member States
	Grey Book
News
Links

Welcome to CERN Users' Office webpage

Opening Hours:
Monday, Tuesday, Thursday, Friday : 08h30 – 12h30
Monday to Friday: 14h00 – 16h00
Closed Wednesday mornings and on official holidays

Important news :
Geneva Airport Info : Due to new custom controls, it is strongly advised to get to the airport 2 hours before departure time.

Before You Arrive

It is strongly recommended that you get as much information as possible before coming to CERN.

User To-Do List

Read the Newcomers Guide

Find an accomodation (Strongly advised): Check Life in Geneva - France
CERN Housing Service for short term accommodation

Get informed about Schools and Education: Check Life in Geneva - France

Check with the Installation Service about removals and importation formalities of vehicles, furniture and personal effects

Make sure to provide the following documents :

For the user	For the family if accompanying
Visa (if necessary): Visa Requirement and Procedure for Switzerland and France Steps ot obtain a Visa before coming to CERN Proof of Insurance A medical fitness certificate Proof of employment/enrolment with your Institute/University Official Passport	Visa (if necessary): Visa Requirement and Procedure for Switzerland and France Copy of your marriage certificate Copies of children's birth certificates Official Passport
*Official translation into English, German, French, Italian or Spanish. If translation needed please contact your national embassy/consulate or the Official translation service of Geneva

Fill in the appropriate User Forms (Registration - Prolongation, Modification)

Upon Arrival

See details in the Check-In Procedure

CERN Home Page

04.02.10 - P.P